Member Service
Our member service offers you comprehensive support and assistance.
- Which studios have a solarium?
- When do courses take place?
- Where can I find the service email?
- Where can I find a price overview?
- Is there childcare available?
- Why was I overcharged?
- Why can't I log in?
- How can I cancel my membership?
- When does my contract take effect?
- I can't register on the member portal
- Can I offset my bonus credit against the contribution?
- Is the sauna open daily for both women and men?
- Do classes take place on holidays?
- Are the studios open on holidays?
- Are there parking facilities to charge my e-car?
- Are there any current offers and discounts?
- What is the bank account information of Jumpers-Fitness?
- How can I change my contract?
- I forgot my password. What should I do now?
- What is the women's area equipped with?
- Can I train at an AI-Fitness studio as a Jumpers Fitness member?
- Do you offer contracts with monthly cancellation?
- Which studios have a rowing machine?
- Is there a six-month membership?
- Where is the Jumpers Fitness headquarters located?
- Why can't I book appointments anymore?
- What is the minimum contract duration?
- How do I get my contributions refunded if I don't want compensation?
- Who is the contact person if I have questions about my contract?
- How do I receive confirmation of my membership?