Member Service
Our member service offers you comprehensive support and assistance.
- How long are the contract durations for the individual memberships?
- Do I need to be a member to train with you?
- Are there parking facilities near the studios?
- Is there an admission fee?
- How can I revoke my membership? (Immediately after signing the contract)
- Can I train at all your studios?
- Are there offers for students?
- From when is the air conditioning in the studios on?
- Is there a trial month available?
- I have a question regarding my outstanding balance. Where can I reach out?
- What does the trial training include?
- Why was I still charged despite cancellation?
- When can I train?
- What is the service fee?
- Can I send an email?
- How long does the trial training last?
- How many studios do you have?
- What are the Ultra services?
- Why was 39.80 / 49.80 euros debited?
- I want to apply, how can I do that?
- I still have a membership at another studio, but I would like to register with you. What should I do?
- How can I change my membership from Premium/Ultra to Basic?
- Are there shorter subscriptions than 12 months or punch cards?
- Do you offer day passes?