Member Service
Our member service offers you comprehensive support and assistance.
- How can I reach you by phone?
- Is there a Jumpers Fitness app?
- Can I cancel the additional shower option prematurely?
- I need a fitness certificate. Who can I contact?
- Where can I inquire about a fitness certificate?
- When will the contribution paid despite termination be refunded?
- Why did I receive a reminder?
- Where can I report if I forgot an item (clothing, glasses, etc.) in the studio?
- How can I check my current account balance or see if I have outstanding invoices?
- When will the service fee/my membership fee be debited?
- How do I return my transponder upon termination?
- I've been double-charged. Who can I contact?
- What is the notice period for my contract?
- Why was money debited from my account despite the contract being suspended?
- What is jumpers Fitness' bank account information?
- In which studios are there massage beds?
- What can I do if I lost my transponder?
- Has my cancellation been received?
- Is there a possibility for special cancellation?
- Do I need to return the transponder upon cancellation?
- Where can I find information about my contract duration?
- I need my contract.
- Can we come together for a trial?
- Hello, do you speak English?
- Can I pay the contribution in cash?
- Do you accept Urban Sports Club?
- From what age can one train with you?
- How can I apply for a membership?
- Will I receive a drinking cup for the mineral bar or do I need to bring one?
- What do I need to bring for training?